Five Criteria for Choosing Your Next E-Commerce Delivery Partner Everyone wants a delivery partner that delivers goods on time, in undamaged condition, to the right location. Too often, though, wanting is not getting. Shipments are delayed leaving the warehouse, merchandise is damaged somewhere in transit, and consumers end up checking their neighbors to track down […]

Five Stops on a Road Map to the ‘Perfect Order’ Market volatility has eased somewhat relative to levels seen in the past three years, but the operational demands and customer expectations from an acceleration of omnichannel e-commerce — now around 20% of retail shipments and growing at ~10% annually — are here to stay. Managing […]

From Management to Orchestration Digital technology is transforming global supply chains, delivering unprecedented speed, precision and insight. Accelerating adoption is placing new demands on companies and their partner suppliers and vendors to more actively collaborate and share real-time information. A new type of supply chain is emerging that is increasingly reliant on digital tools to […]

Optimize and Automate Repacking Production One Step at a Time Learn how to take the critical first steps in your journey toward optimized fill rates and supply chain performance. Non-connected, siloed data is blocking optimization of production planning for many manufacturing and consumer goods businesses today. Starting with well-defined and manageable projects, you can create […]

2023 Corporate Global Trade Survey Report The Thomson Reuters 2023 Corporate Global Trade Survey Report explores the challenges and trends facing global trade professionals in an environment of constant disruption and uncertainty. Topics include inflation, supply-chain shortages, international conflicts, trade compliance, technology adoption, ESG reporting, and the growing skill gap. Data was sourced from surveys […]

Bottoming Out: Freight Rate Rebound Poses Risk for Shippers Freight rates have favored shippers for over a year. That’s about to change. Data analytics point to a market inversion: Rising spot rates are about to exceed contract rates for the first time since early 2022. The history of such inversions tells us that contract rates […]

Five Visibility Benefits for Fashion and Retail Supply Chains Yes, it’s still at the top of supply chain managers’ Top 10 ‘must-have’ lists. It doesn’t seem likely to go away anytime soon, either. Better visibility. The reasons are simple and well-known enough: Supply chains have become steadily more complex — and risky — in recent […]

Digital CX Trends You Can’t Ignore Read the Digital CX Trends You Can’t Ignore by CCW and sponsored by Twilio to learn what’s hype and what’s here to stay amidst a quickly-evolving customer experience landscape. Consumers increasingly expect efficient, personalized interactions from brands, or they’ll take their loyalty elsewhere. According to Twilio’s Twilio’s 2023 State […]

Making Omnichannel a Reality Omnichannel customer interactions remain an elusive goal for many brands. How can you overcome the most pressing challenges to make personalized omnichannel engagement a reality? This special report has the answers. DOWNLOAD NOW

Five Supply Chain Strategies to Achieve Resiliency and Avoid Risk When your business depends on manufacturing excellence, minimizing supply chain risk is critical for success. Download the report and learn how supply chain leaders manage customer expectations, maintain quality, and use intelligent technologies to reduce risk. DOWNLOAD NOW