3 Steps to Modernizing the Government Contact Center Whether it’s a simple question or a complex issue, citizens expect to receive the same great customer experience from government agencies that they receive from the private sector. To resolve their questions, citizens want to communicate with agencies through the channels they find most convenient. To meet […]

Broadening The Reach & ROI of Sourcing Optimization The challenges facing global supply chains call for rapid, agile solutions, and procurement teams need to be equipped with more than just basic e-sourcing tools. Keelvar’s latest buyer’s book will help you better understand how sourcing optimization can help tackle these issues. Sourcing Optimization has consistently proven […]

Shipping to Canada: Expand Your International Growth In this whitepaper, we discuss these and other reasons businesses are choosing to expand and begin shipping to Canada. The paper offers a light-hearted overview of Canada, including “must know” information about celebrities who call Canada home, a listing of the busiest U.S./Canada border crossings, and an overview […]

Your Stairway to BCDR Heaven Did you know that an organization falls victim to ransomware approximately every 11 seconds? A single successful ransomware attack on your organization is enough to turn your world upside down. With ransomware attacks growing in number and sophistication, it’s no longer a matter of “if” but “when” it happens to […]

Backup and DRAAS IT Buyer’s Guide In today’s threat landscape, data loss prevention and reducing the severity of incidents such as cyberattacks is paramount. You should look for a solution with the resilience to protect your digital assets with absolutely zero downtime. Today’s environments are heavily fragmented. That combined with global, dispersed workforces makes achieving […]

A Beginner’s Guide to Ransomware – What IT Pros Need to Know Ransomware is a form of malware that encrypts a victim’s data, rendering files, applications or entire machines unusable. The malware programming community continues to look for new targets. It’s often a matter of opportunity. Organizations that have recently digitized operations, such as government […]

AI in supply chains: Helping businesses respond to change The complexity of global supply chains has opened the way for unanticipated events, such as chip shortages, global pandemics and port closures, causing a cascading array of unintended consequences, among them the rapid breakdown of many supply chains. This disruption leads companies to navigate tremendous operational, […]

How to Optimize the Design of Your Supply Chain Network Your supply chain network forms the foundation that your business is built upon. Designing and deploying a robust supply chain network will position your company for growth, while failing to do so can put your business on shaky ground. For decades, mathematical optimization has been […]

Five Ways Self-Driving Forklifts Can Provide a Competitive Edge Distribution, warehousing, and manufacturing operations have permanently changed over the last 2 years. Managing risk and maintaining assurance of both supply and the continuity of profitable operations have become more vital and complex in a world where nothing is certain. Labor concerns create a major impediment […]

How to Mitigate Risk in Your Supply Chain U.S. companies face millions of dollars in penalties and public-relations nightmares when government agencies discover supply chain compliance violations. A proactive supply chain management approach can help avoid reputational and financial loss by planning ahead for disruptions rather than reacting when they occur. Automating processes that alert […]